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April 02 與老客人市場衝突的新客戶與老客人市場衝突的新客戶
當遇到新客戶來信
與舊客戶市場相衝突的時候
(考慮開放市場的前提下 又不希望傷害客戶關係
以下的信可以作為參考)
Dear Mr.X
How are you!!
RE:New customer from Alien Planet.
We had received new enquiries from new customer,Mr.Ricky who from Alien Planet.
Attached the request list below,pls kindly check.
(附上新客戶的信件)
It will be our pleasure that you can provide service for new customer.
This market is very important for us,because we make a lot new toolings for
new items with massive invest.More support from you and more sales from this market
will help us to develop more in the market,
(說明做你這個市場實在有夠辛苦的,希望你可以多多幫忙)
please give them your best service, if it's
difficult for you with the all itmes, we can offer them directly, as so many items you do
not order before, pls kindly check and take good connection, thank you very much.
(希望你可以報價給新客戶,買很多你不買的東西,
如果你搞不定,那你就別搞了,讓我來 )
The attached quotation still we do not offer them yet, , all according to his enquiries,
pls check with him for any demands.
All these price are with 5% coomission of yours, pls understand.
(給你5啪的甜頭,趕快把這訂單接起來吧)
(同時附上加5啪的報價單,給老客戶可以直接轉給新客戶)
Expecting your advice soon.
(如果沒事的話 趕快回報處理狀況)
Thank you.
Sincerely
JACK |
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